© Copyright
2010, Tranzition International Services. All rights reserved.
Call Center &
Business Process Outsourcing
Tranzition has established a leadership position in the Customer Service
segment while expanding our services across industry verticals. Managing and
exceeding customer expectations by providing services while reining in costs
is a real challenge for companies worldwide.
Tranzition offers customized and comprehensive customer care solutions to the
Telecommunications , Leads Generation and Financial Services and Healthcare
Industries
# Extensive domain and operations expertise across voice and non-voice platforms
# Increased customer satisfaction, increasing customer retention
# Lower costs and increasing revenue by understanding and catering to the customer
needs
# Customer service delivered out of our center in India catering to UK, US,
France
# Multilingual delivery capabilities from our centers to US and UK.
Our offerings are in line with standard International contact centre and telephone
marketing bureau services in either business-to-business, business-to-consumer
or non-profit donor environments
OUTBOUND SERVICES
Direct marketing
Lead Generation
Appointment Setting and Tracking
Accounts Receivable
Renewals and Win-backs
Non-profit fund-raising
Telesurveys
Market research
Recruitment & Executive Search
INBOUND SERVICES
Order Taking
Help Desk
Technical Support
Direct TV
Directory Enquiry
Customer Services
Inbound Telesales